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Enquiries

If you want to ask something about the collection or handling of your personal information, you can contact the relevant business area within DEET or Policy and Planning Branch.

Complaints

If you believe that DEET has breached your privacy you may lodge a complaint (word 49Kb) with Policy and Planning Branch.

If you need assistance in detailing / making a complaint or want to discuss your privacy issue before deciding whether to make a complaint, please contact Policy and Planning Branch.

What DEET will do when you make a privacy complaint

DEET will acknowledge receipt of your complaint. Following this we will investigate your complaint in accordance with our Privacy Complaints Guidelines (pdf 27Kb) and try to provide you with a response within 30 days. If we are unable to provide you with a response within this timeframe we will contact you and keep you informed of our progress.

Once a decision is made regarding your complaint, you will be informed of the decision and the reasons for the decision in writing. We will also inform you of your rights if you are not satisfied with the decision.

Contact

Policy and Planning Branch
Department of Employment, Education and Training
14th Floor, Mitchell Centre

GPO Box 4821
Darwin NT 0801

t: (08) 8999 5735
f: (08) 8999 5788
e: deetfoi.deet@nt.gov.au